Updating Your On-Hold On A Gamma Horizon Telephone System
It is quite easy to change your music on-hold production with a Gamma Horizon telephone system, just remember that this a key time to communicate with your customers, a dedicated on-hold production will always be more effective than just music.
Follow these simple steps:
1. Click on the tab Site Management
2. Click on the tab Manage
3. Click on the tab Music on Hold
4. You can now upload your file
You will need a WAV audio file, the format is 8.000 kHz, 8 bit Mono u-Law.
You can also use a different file for internal calls using the box below.
Remember to tick the box once you have uploaded the file.
5. When you have uploaded your file Click on the tab Save